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Terms & Conditions...

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Welcome! We are delighted that you chosen to train / have therapy with Edge Fitness and therapies as a part of your commitment to health and fitness. We are here to provide you with the necessary information and motivation to help you reach and maintain your personal fitness and wellbeing goals. The following information will provide you with important Terms & Conditions. Before getting started, please read and click on this form so that we can confirm you have read and understood our Terms & Conditions.

Edge Fitness and Therapies Personal Training/ Therapy Terms & Conditions:

FORMS

All Online forms including Terms & Conditions must be filled out and sent via the Edge Fitness and Therapies website prior to the start of the personal training Assessment/therapy session.

RATES

Your training package rates / cost will be fully agreed prior to commencement of training with edge fitness and therapies this will vary due to your specific training needs or level of service required at the time of commencement.

PAYMENT

Payment will be made prior to starting your agreed package. Payments can be made by cash, standing order or BACS.

TIMES

Training sessions will begin promptly at the time agreed between client and Edge Fitness and Therapies. Each training session is one hour in length unless otherwise agreed upon between the client and Edge Fitness and Therapies.

CANCELLATIONS

In order to cancel or reschedule an appointment, you must contact Edge Fitness and Therapies a minimum 24 hours in advance of the scheduled appointment or you will be charged for that session. All clients are encouraged to be prompt. If the client is 15 minutes late or more for a session. The session will automatically be cancelled and the client will be charged for the full session.

REFUNDS

We do not offer refunds or credits, so please be sure that our services will match your needs before committing through payment. If you find that your needs change once you have begun this program, please let Edge Fitness and Therapies know; and we will attempt to find a way to accommodate your training needs if possible once the package has been started.

EXPIRATION OF SESSIONS/SESSION TIME SLOTS

Personal Training sessions expire after 8 weeks of none use, unless a doctor’s note can be provided or a agreement has been made with Edge Fitness and Therapies and confirmed in writing. Sessions are not transferable.

Time Slots and days will be lost after 4 weeks of none use unless an agreement with Edge Fitness and Therapies has been made. It is the clients responsibility to notify Edge Fitness and Therapies of any change in health, medication or ability that may impact on their ability to carry out their sessions.

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